About Us

For over half a century, Snows has helped drivers and businesses get on the road in their ideal model. We’re a family-run firm and have grown across Southern England to become one of the most well-established motoring groups in the country.

The Mercedes-Benz Commercial Vehicle division is the latest string to our bow, building on the success of our already well-established Mercedes-Benz dealership. Thanks to our growing relationship with the premium brand, we are pleased to offer access for businesses to enjoy the vans at our Exeter showroom. A member of our dedicated business team will advise you on the models and different options with lots of body styles and sizes to choose from. You can enjoy a test drive in the vans, accompanied by one of the team.

As a family-run business, we know how important it is that we offer a flexible service for companies. Firms require different types of support, and we are happy to help fulfil your needs. We always take a personal approach, with the flexibility to treat all businesses as individuals.

This flexibility filters down to the finance options with several plans on offer, including options to lease or purchase vehicles. Whether you lease a Mercedes-Benz van for a short-term rental or buy your own fleet, prices on our finance plans will be agreed based on your budget.

You will find a number of links on this page where you can find out more about what we do. Browse the links and contact us if you would like more information or to book an appointment with our business team.



Meet The Team



Mark Stevens
Head of Business

Nicola Townsend
Corporate Sales Manager


Name: Mark Stevens

Age: Same age as my tongue, a little bit older than my teeth!

Worked previously: Have worked with lots of key brands including Mercedes-Benz / Aston Martin / Jaguar and Volvo in the South West, as well as owning my own VAG dealership in Bristol.

New role at Snows Mercedes: Head of Business

How lucky are you and why? I consider myself very lucky as I do a job I love, and I am very fortunate in so far as I'm happily married with grown up twins, double the fun, double the expense.

If you could sing one song on X-Factor, what would it be and why? Under Pressure by David Bowie. Because of last week's sales results!

Do you believe in the Loch Ness Monster? Yes and Father Christmas.

Why is a tennis ball fuzzy? So my dog has something to shred.

What do you like about Mercedes? The quality and innovation of the brand.

How long have you been in the motor trade and what’s the best thing about it? 40 years - it's ability to keep changing and evolving, and the people you meet.

If you were 80 years old, what would you tell your fellow colleagues and why? Hopefully I won't be working!

What would you do in the event of a zombie apocalypse? Call for Simon Pegg and Nick Frost because they aced it in Shaun of the dead.

Favourite Mercedes Commercial model and why? The new X-Class - It is the most car like pick up on the market so you get a multi-purpose vehicle to drive - Car one minute / Pickup & Workhorse the next.


Name: Nicola Townsend

Age: Old enough!

Worked previously: Commercial vehicle roles in the South West since 2003, including commercial vehicle rental and dealership roles for sales, operations and aftersales.

New role at Snows Mercedes: Corporate Sales Manager

How lucky are you and why? I am very lucky to have a fabulous healthy family, great friends and live in an amazing part of the country. Working with such a strong dealer group in an amazing team makes me feel very lucky!

If you could sing one song on X-Factor, what would it be and why? My one song would be The Final Countdown as we finally get into our site!

Do you believe in the Loch Ness Monster? Yes I do but I would prefer to meet the cookie monster!

Why is a tennis ball fuzzy? Because it is not a cricket ball​.

What do you like about Mercedes? The brand is phenomenal , such a quality product and the aftersales back up through Mobilo is a market leader. The are great offers for telematics and aftersales as well which makes the total package to the consumer outstanding.

How long have you been in the motor trade and what’s the best thing about it? I have been in the motor trade for 14 years plus, The best thing about it is the the changing nature of the industry fast paced, evolving and supersonic.

If you were 80 years old, what would you tell your fellow colleagues and why? I would say enjoy every moment because its an amazing industry full of passionate people and game change products.

What would you do in the event of a zombie apocalypse? Find the nearest helicopter and fly to a deserted island.

Favourite Mercedes Commercial model and why? Vito 119 Sport because it is a stunner.



Claire Edmond
Sales Manager

Bryn Clapp
Service Manager


Name: Claire Edmond

Age: 25

Worked previously: Vospers - with both Ford & Fiat Commercial Vehicles

New role at Snows Mercedes: Sales Manager

How lucky are you and why? I think I am very lucky to have a great family and friends. I have also been lucky with my career as I thoroughly enjoy my job. I am not so lucky with winning anything though otherwise I would be lying on a beach somewhere!

If you could sing one song on X-Factor, what would it be and why? The shortest one I could find to stop it being too embarrassing. Unfortunately you would ask me to stop. 

Do you believe in the Loch Ness Monster? I will believe it when I see it. 

Why is a tennis ball fuzzy? To slow it down. 

What do you like about Mercedes? The quality & the drive. They are such a pleasure to drive and so much fun!

How long have you been in the motor trade and what’s the best thing about it? 4 1/2 years. I love the pace. It's always busy, you get to meet great customers and a competitive but friendly sales environment is a great one to be in. I have made some fantastic friends here through both colleagues and customers. 

If you were 80 years old, what would you tell your fellow colleagues and why? If you go into the motor trade, you won't get out! Also, save for a pension so you aren’t still at work!

What would you do in the event of a zombie apocalypse? Gather my pets and hide!

Favourite Mercedes Commercial model and why? The new X-Class. It looks awesome! Its functional but with all of the perks of getting a Mercedes Car. I can’t wait until we have them ready to demonstrate to you.


Name: Bryn Clapp

Age: 48

Worked previously: 18 years within the Mercedes-Benz network.

New role at Snows Mercedes: Service Manager

How lucky are you and why? I am very lucky to have a fantastic family and a great group of friends​.

If you could sing one song on X-Factor, what would it be and why? Oasis don’t look back in anger as I believe you should always look to the future without any regrets.

Do you believe in the Loch Ness Monster? No. 

Why is a tennis ball fuzzy? It helps to slow the speed of the ball and enables the bounce to be controlled.

What do you like about Mercedes? It’s industry leading safety features and technology together with its innovation always allowing them to be one step ahead of the competition.

How long have you been in the motor trade and what’s the best thing about it? 18 years, the people I have had the pleasure of meeting and spending time with, some of whom have been very influential in my career.

If you were 80 years old, what would you tell your fellow colleagues and why? It’s your round!!

What would you do in the event of a zombie apocalypse? Grab my family and friends and head out to sea as Zombies can’t swim!!

Favourite Mercedes Commercial model and why? The Sprinter due to its reliability and fantastic safety features as standard.



Matthew Roberts
Parts Manager


Name: Matthew Roberts

Age: 33

Worked previously: Carrs VW Commercials

New role at Snows Mercedes: Parts Manager

How lucky are you and why? I'm very lucky to have a beautiful fiancée and gorgeous baby at home for me. Not so lucky with the scratch cards though!

If you could sing one song on X-Factor, what would it be and why? I would try not to sing, unless in the shower​.

Do you believe in the Loch Ness Monster? I would love to but I need more proof ​. 

Why is a tennis ball fuzzy? Why not!

What do you like about Mercedes? Brand image and quality.

How long have you been in the motor trade and what’s the best thing about it? 9 years- constant evolution, keeps you on your toes​.

If you were 80 years old, what would you tell your fellow colleagues and why?  Win the lottery.

What would you do in the event of a zombie apocalypse? Get my bow and do some moving target practice​.

Favourite Mercedes Commercial model and why? Vito - sport-good looking work horse​.