ServiceCare Complete Plan

Now available at Mercedes-Benz Van Centre Exeter

​Driven businesses expect more and our ServiceCare Complete Plan offers you our most comprehensive, bespoke package which includes all services, MOTs, as well as all the unforeseen costs of operating your vehicles for the duration of the agreement. 

For all vans up to 4 years old from the date of registration, your selected dealer will help create a customised, flexible plan for your business. 

✓ Covers all services - As per ASSYST
✓​ All MOT test fees - No additional costs for each MOT
✓​ All friction components - Wiper blades, brakes and clutches
✓​ Covers major repairs - Including engines, gearboxes, alternators and more
✓​ DVSA or VOSA - Includes all inspections where applicable
✓​ Customise your plan - Including tyres, tail-lifts and fridges

More cost effective

The figures shown above are indicative costs only. For a bespoke estimate, please contact your preferred Dealer and they’ll be able to advise you on your specific requirements.

To arrange a plan - Please contact your Dealer and they’ll customise a plan for your business. Once your agreement begins, your Dealer will keep you informed and help you with each booking.

If you’ve already signed-up to a plan - Simply contact your Dealer to discuss your next booking or updating your requirements. Currently you cannot book online for ServiceCare Complete.

For more information on your ServiceCare Complete Plan, get in touch today:

Contact usMake an enquiry

ServiceCare Complete Plan frequently asked questions:

1. How do I decide if this is the right plan for me?
We know running a business can be demanding, so if you’re looking for a comprehensive level of maintenance and support that eliminates unforeseen costs, this could be the best plan for you. Your Dealer will offer you a customised package that will take into account your specific needs and they’ll be ready to support you with highly trained technicians working extended hours.

2. Why should you choose this plan instead of the ServiceCare maintenance plan?
ServiceCare Complete applies to an even wider range of components and repairs, so it’s an excellent option if you want a servicing plan that takes care of virtually everything your vehicles need at a price that’s bespoke to you.

3. What is included in the ServiceCare Complete Plan?
The following is included as standard during the life of the agreement.

• All services (as per ASSYST)
• All MOT test feeds
• All friction components – wiper blades, brakes and clutches
• Repair of all engines, gearboxes, alternators, axles, bearings and mechanical components
• All electrical components fitted at factory, including engine management systems, air conditioning and power take offs
• DVSA or VOSA inspections where applicable.

You can then customise your plan by adding cover for the specifics you require, including:

• Tyres (includes damage and punctures)
• Ancillary equipment such as tail-lifts and fridges – including servicing according to manufacturer’s guidelines.

Full terms and conditions do apply.

4. What vans are included?
All of our new vans are eligible for our ServiceCare Complete Plan.

5. How do I choose a Dealer?
Click on our Dealer locator and contact your preferred Dealership. Your choice is up to you, and you can select a Dealer based on their location, reputation or their servicing proposal.

6. How do I book a service, MOT or repairs if I’m on the plan?
Your Dealer will take care of everything and can help you manage your servicing and repairs by planning in advance over the duration of your plan.

7. Are electric vehicles applicable as part of the plan?
Yes, electric plans are eligible for a ServiceCare Complete plan. We also offer a ServiceCare Maintenance plan for servicing electric vans.

8. How do I find my preferred authorised Mercedes-Benz Dealer?
Simple, just click on Dealer locator.

9. How does my free breakdown cover and roadside assistance get renewed?
Every time your van is serviced with an authorised Mercedes-Benz Dealer, your MobiloVan is automatically renewed for 12 months – up to 30 years*. It’s one of the added value benefits of Dealer servicing. You don’t need to have a full Dealer history – if your van is used, or you’ve missed a service, you can re-qualify for MobiloVan cover for one year at any time simply by using an authorised Dealer for your next service.

10. Can I cancel the plan at any time?
If you change your mind about purchasing your ServiceCare Complete Plan, you are able to withdraw from the contract, within 14 days of receiving your contract. After this, you can cancel the plan at any time, subject to a £40 administration fee. If you decide to terminate your ServiceCare Complete Plan after you have taken one or more services, a cost vs revenue calculation will be made and there may be an outstanding balance for you to pay if the value of the services you have received is greater than the money you have paid into the Plan at the time of closure. Conditions apply. Please contact your Dealer for full details.

Terms and Conditions:

All prices exclude VAT and are correct at the time of going to print (03/2022). Excludes all V6 engine variants. Subject to status, terms and conditions apply, speak to a member of the team for more information. Please note that prices printed are for illustrative purposes only and may vary by a few pence per month on your payments. This will be stated on your contractual paperwork.

*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply. See www.mbvans.co.uk/mobilovan for more details.