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Diagnostic Technician

The Driving Spirit

Snows Group is an AM Top 50 automotive retailer covering 20 Brands at 54 franchises. Based in the south and south-west of England the business differentiates itself from its competitors by delivering outstanding customer service for its customers and manufacturer partners. We are currently on the lookout for a Diagnostic Technician to join our established team at Snows KIA in Basingstoke.

Your day

As a Diagnostic Technician, you will perform a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

  • Performing routine servicing of vehicles in accordance with brand technical standards.
  • Undertaking air-conditioning system servicing and repairs.
  • Working in accordance with brand and dealership processes.
  • Ensuring that working environment is kept clean and devoid of any working practice which may be hazardous.
  • Diagnosing and undertaking general repairs to vehicles.
  • Performing diagnostic investigations into vehicle electrical system faults, providing reports on faults found.
  • Carrying out welding repairs to vehicles.
  • Obtaining estimates and ordering car parts in order to resolve the vehicle issues.
  • Liaising with customers where appropriate updating them on the status of their vehicle checks.

Have you got what it takes?

  • Relevant City & Guilds, BTEC or NVQ accreditation
  • Previous work experience in a franchise dealership
  • Highly skilled in fault diagnosis
  • Ability to work as part of a team.
  • Commitment to delivering first class customer service.

Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

  • Highly competitive salary and bonus scheme.
  • Full training and support to help you immerse yourself in the role and Snows values.
  • 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20, 25, 30 years anniversary. (Pro rata for part time employees).
  • Discounted MOTs, Service & Parts.
  • Recommend a Friend Bonus/ Introducing a Customer Bonus.
  • Life Assurance Benefit.
  • Snows Contributory Pension Scheme.
  • Health Shield.
  • BEN – Employee Assistance Programme.
  • Excellent development opportunities to learn & grow with Snows.
  • Role dependent – tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.

Hours of work

Monday to Friday 08:00 - 17:00

1 in 2 Saturdays 08:30 - 12:30

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.

** Important Consent Note ** By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above please do not click the “Submit Application” button.

Thank you for applying to Snows.

Ref: diagnostic-technician-skb

Location Basingstoke
Salary Competitive salary and bonus
Closing Date 31/08/2022

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