All Mercedes-Benz Vans come with MobiloVan, our free roadside assistance package. If you break down, have a collision or can’t start your van, call MobiloVan and a technician with an average response time of under 60 minutes will arrive in a van stocked with Mercedes-Benz GenuineParts. With an average roadside repair rate of 80%, you’ll be moving again in no time.*
To request roadside assistance from the UK
Call 00800 37777777 or +44(0) 207 660 9991
From mainland Europe
Call +44(0) 207 660 9991
Breakdown support for customers with hearing impairments is provided via the following email address: email@example.com
Please include the following data so that we can provide support as quickly as possible:
Vehicle details (VIN and License Plate), Owner/company details, symptom description and location of the breakdown.
The Service 24 Hour colleagues will contact you if further details are required.
*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply.