Jeep Wave UK: Exclusive Loyalty Programme for Jeep Owners


Celebrate Jeep’s heritage with Jeep Wave, a premium loyalty programme marking the brand’s 80th anniversary. Designed for Jeep owners, this free programme delivers exceptional care, exclusive benefits, and seamless access to parts and services.

What You Get with Jeep Wave

• Priority Customer Support & 24/7 Roadside Assistance: Receive immediate access to dedicated customer support and round‑the‑clock roadside assistance. Whether you need help during weekends or evenings, expert agents are just a call or online form away.


• Exclusive Member Discounts & Event Invitations: Enjoy VIP treatment, including early access to special promotions, event invitations, and exclusive offers—not available to non-members.


• Direct Access to Mopar® E‑Store: Browse and purchase genuine Mopar® parts, accessories, and services directly through a dedicated online portal—only for Wave members.


Customer Support That Goes the Extra Mile

Wave members enjoy a priority customer care line with specially trained agents, phone queue priority, and streamlined complaints handling. Premium after‑sales support is just a phone call—or click—away.

Who Is Eligible?

Any retail customer buying a new Jeep vehicle is automatically enrolled in the Jeep Wave programme at no extra cost. Existing Jeep owners and Jeep Owners Group (JOG) members can also register to join—but note that the dedicated customer care is reserved for new-vehicle purchasers.


When Does Membership Start?

Membership begins upon vehicle purchase. Owners then register via the Jeep UK site to fully activate their membership and access all benefits.


Multiple Vehicles? No Problem.

You can hold multiple Jeep Wave memberships—one for each qualifying vehicle—linked by the Vehicle Identification Number (VIN).


Selling or Switching Vehicles

If you purchase another Jeep, simply input the new VIN to maintain access to benefits. If you switch brands or stop owning a Jeep, your Wave membership and benefits will be discontinued.




FAQs

Who is eligible for Jeep® Wave?

All retail customers purchasing a new vehicle will be automatically enrolled into Jeep® Wave.

How do owners buy into the Jeep® Wave Program?

The Wave program is completely free. Retail customers purchasing a new vehicle will be automatically enrolled into Jeep® Wave.

When does membership in the Jeep® Wave program begin?

Membership for the Jeep® Wave is included as part of an eligible vehicle purchase and begins with the vehicle's purchase. Members need to subscribe on the Jeep® website to gain access to all of the main advantages of the program and enjoy the exclusive benefits.

When can vehicle owners start accessing the website and using their Jeep Wave membership?

Users can register and log in to access the Jeep Wave section on the website immediately after purchase.

Can members have more than one Jeep Wave membership?

Yes. Members can have an unlimited number of memberships so long as they have qualifying vehicles. Each membership is linked to a specific Vehicle Identification Number (VIN).

What happens if the vehicle is sold?

If the owner buys another Jeep®, the previous Wave credentials remain valid to access the Jeep® Wave section. It will only be necessary to insert the VIN of the new vehicle. If the owner buys another brand or does not buy a car at all, all the Wave benefits and the membership will be lost.

How do the maintenance services work?

Jeep Wave members eligibility for the free maintenance package can take advantage of the first regular maintenance services at authorised FCA retailers or workshops.

Can you tell me more about the Jeep Wave dedicated member line?

Jeep Wave members with eligibility to use the dedicated customer service line will have line priority, complaints management priority and support from staff with specific training on every model of the Jeep line up. Roadside assistance is 24/7, and the call centre is open from Monday - Friday, 9AM - 7PM.

How can I access my Jeep® Wave account on the website?

Jeep® Wave members can access their account through this link. If it’s the first time, you’ll be asked to register and add the vehicle information (VIN number).

*Standard warranty and roadside assistance valid for three years from the date of first registration of the vehicle. Free servicing covers the cost of parts, lubricants and labour as required by the manufacturer’s scheduled servicing until the expiry of the three years or when the vehicle has had its first three scheduled services, whichever occurs first. Three year free servicing is available in conjunction with retail sales only until further notice.