
At BYD, we're committed to making servicing your vehicle as convenient, transparent, and stress-free as possible. Whether you prefer to wait while your vehicle is serviced, leave it with us for the day, or take advantage of a courtesy car, we offer flexible options to suit your schedule.
BYD-trained technicians
Your vehicle is looked after by technicians trained to work with BYD vehicles and their advanced technology
Genuine BYD Parts
Where replacement parts are required, we use genuine BYD parts to help maintain your vehicle's quality, performance and reliability.
Specialist EV Knowledge
Electric vehicles have different servicing requirements to conventional petrol and diesel cars. Our team understands the technology behind your BYD.
Manufacturer servicing
Keep your BYD Maintained in line with manufacturer's recommended servicing requirements
We'll keep you informed about your vehicle throughout its visit and contact you if any additional work is recommended
Our While You Wait service is ideal for customers who would like their vehicle serviced and returned on the same visit.
Available appointment times:
Your vehicle will go into the workshop at your booked appointment time, and most services are completed within approximately two hours, depending on the work being carried out.
While you wait, enjoy:
Our team will keep you informed throughout the appointment and let you know as soon as your vehicle is ready.
If you'd prefer to get on with your day, our Drop Off & Leave option allows you to leave your vehicle with us and collect it later.
Simply drop your vehicle off in the morning, and we'll carry out the required work throughout the day. Your vehicle can remain with us until 5:30pm, and we'll contact you as soon as it's ready for collection. We also are happy for you to pick up your car the next day if it is more convient.
This option is perfect for customers who don't need their vehicle during the day and want maximum flexibility.
Need to stay mobile while your vehicle is with us?
Choose our Drop Off & Leave with Courtesy Car option. You'll receive a courtesy vehicle for the day, allowing you to continue with your normal routine while we service your BYD.
A charge of £25 applies to cover insurance for the day.
To use a courtesy car, drivers must:
To make collection quicker and easier, payment is completed using Bumper payment links.
We'll send a secure payment link via text message or email, allowing you to pay before arriving at the dealership for a faster handover process.
If you have any questions or would prefer assistance, payment can also be completed at the dealership. One of our Service Advisors will be happy to guide you through the process.
Every vehicle that visits our workshop receives a complimentary Visual Health Check as standard.
Once your vehicle has been inspected, you'll receive a digital report showing the condition of key vehicle components, giving you complete visibility of any maintenance requirements.
If any additional work is identified:
This transparent process ensures you're always informed and in control of any work carried out on your vehicle.
Whether you're waiting with us, leaving your vehicle for the day, or making use of a courtesy car, our goal is to provide a convenient, transparent and professional service experience from start to finish. We look forward to welcoming you and keeping your BYD performing at its best.