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Volvo On Call offers useful controls of your Volvo and enables emergency assistance wherever you are. Volvo On Call is also your entry point to a growing range of services that will make your life a little bit easier.
If you and your Volvo ever need roadside assistance, Volvo On Call will be there, even if you can't call for help and no matter where you are.
The Volvo On call subscription supplied from new is for an initial period of 3 years. If you would like to continue using Volvo On Call you will need to renew your subscription, you can do this for either 1 or 2 years. We recommend this is undertaken before it expires as this can be administered easily through our online renewal option or the On Call App.
If the subscription has expired then additional work is needed which has to be done by an approved Volvo retailer. This may result in additional costs.
To renew your subscription online please visit: Volvo On Call Subscription
You will need your VIN to be able to do this. More about your VIN can be found here.
Renewal of the subscription can also be administered via the Volvo On Call App. In this case, you will not be required to enter your VIN.
If you renew using the Volvo On Call App your VIN is already pre populated and you just need to follow the below instructions:
1 - Go to the Car tab
2 - Select the Vehicle Information
3 - Press Renew under Volvo On Call subscription
4 - You will be forwarded to a page where you can renew the subscription
Please note that if you would like to purchase an extension after your subscription has expired, you must do this through your dealer since Volvo On Call must be reactivated by the dealer before you can continue using the services. This may cost extra. Therefore, it is a good idea to extend your subscription before it expires so that you can use the services without interruption. The subscription is extended from the date on which it should have expired.
If you have any problems or questions then please contact your local Snows Volvo dealer who should be able to provide assistance.
Using the Volvo On Call app requires your car to be factory-equipped with Volvo On Call, model year 2012 and later. Depending on the model of your Volvo, there may be variations on the features available.
Smartphone compatibility includes: Apple, Google and Windows/Android devices.
