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Volvo On Call

Making your everyday life a little less complicated

Volvo On Call offers useful controls of your Volvo and enables emergency assistance wherever you are. Volvo On Call is also your entry point to a growing range of services that will make your life a little bit easier.

Lock & Unlock
Lock Unlock: No more wondering if you remembered to lock your car. Lock or unlock your Volvo whenever, wherever you are.
Climate Control
Climate Control: You decide whether you want your car warmed up in winter or cooled down in the summer with remote start and parking climate functions.
Send Destination
Send Destination: Send your destination to your car's navigation system before you leave.
Driving Journal
Driving Journal: Perfect for keeping a detailed record of your trips. Can be exported in Excel or .CSV format.

Emergency assistance

If you and your Volvo ever need roadside assistance, Volvo On Call will be there, even if you can't call for help and no matter where you are.

Renewing your subscription

The Volvo On call subscription supplied from new is for an initial period of 3 years. If you would like to continue using Volvo On Call you will need to renew your subscription, you can do this for either 1 or 2 years. We recommend this is undertaken before it expires as this can be administered easily through our online renewal option or the On Call App.

If the subscription has expired then additional work is needed which has to be done by an approved Volvo retailer. This may result in additional costs.

To renew your subscription online please visit: Volvo On Call Subscription

You will need your VIN to be able to do this. More about your VIN can be found here.

Renewal of the subscription can also be administered via the Volvo On Call App. In this case, you will not be required to enter your VIN.

If you renew using the Volvo On Call App your VIN is already pre populated.

The cost to renew / extend your subscription is:
1 Year Subscription £34.90 incl VAT
2 Year Subscription £59.90 incl VAT

If you have any problems or questions then please contact your local Snows Volvo dealer who should be able to provide assistance.


Using the Volvo On Call app requires your car to be factory-equipped with Volvo On Call, model year 2012 and later. Depending on the model of your Volvo, there may be variations on the features available.

Smartphone compatibility includes: Apple, Google and Windows/Android devices.