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Snows Kia Guildford win the coveted Customer Experience Award... again!

This is the third time we have won this prestigious accolade, making us one of only seven dealers that have been honoured to win three years in a row.

We are proud to announce that Snows Kia Guildford have won the highly sought-after Customer Experience Award for the third year in a row, making us one of only seven dealers in the UK to do so.

On Thursday 21st March 2019, David Hilbert – Marketing Director for Kia UK – presented the award to dealership staff alongside our Franchise Manager, Russell Cudd, and Snows Kia Guildford's Sales Manager, Ian Ainge.

The winning dealerships are selected on a range of factors, including scores from mystery shops. Since Kia Guildford was opened in 2014 it has strived to be one of the best in the business, and this latest award reflects an ardent dedication to improving customer experience.

Throughout our history, it's been a key objective to ensure complete customer satisfaction and this prestigious accolade is a testament to the staff who go above and beyond to ensure that we deliver the best standard of service, no matter what the task.
Well done, Team!


Snows has three Kia dealerships located in Basingstoke, Guildford and Newbury. The Group prides itself on its reputation and dedication to delivering excellent customer service, and is rewarded by the fact that over half of its business comes from returning customers. With Snows, driving becomes an experience, rather than a chore.

Please contact Sophie Taylor using sophie.taylor@snows.co.uk or 02380 707750 with all press enquiries.

Posted on: 22/03/2019.