Snows Mazda in Portsmouth reached 'Best in Class' for customer experience!

Customer experience continues to be right at the heart of everything we do here at Snows and is consistently hand-delivered by our dealership teams. Snows are so proud to announce that our Mazda dealership in Portsmouth have reached the milestone of ‘Best in Class’ on for delivering an exemplary customer experience!

From left to right: Andy Fripp (Aftersales Manager), Michael Ewen (Franchise Aftersales Manager), Will Smith (Franchise Sales Manager), Matthew Page (Sales Executive), Daniel Bourne (Sales Manager), Owen Claydon (Sales Executive), James Poingdestre (Sales Executive), Nigel Weld (Senior Sales Executive) transforms feedback into growth and is trusted by some of the world’s biggest brands! The scoring system measures a range of customer service metrics including online ratings, search impressions, social media engagement and review responses from real customers across Google, Autotrader and Facebook. We are delighted to have one of our teams reach this milestone and couldn’t be any prouder of their commitment.

This is a huge achievement for the Mazda team who have worked tirelessly over the last 2 years to ensure their customers receive the best possible service both online and in person!

Snows Mazda in Portsmouth would like to send a massive thank you to their fantastic customers who made this possible! We wouldn’t have gotten here without you!

Congratulations to the team!