APPLICATION FOR OUR SUPPORT

Your Personal Data:

What we have collected

Snows Motor Group Limited (We / Us / Snows) will be what’s known as the ‘Data Controller’ of the personal data you will provide to us for this request.

How and why we use your personal data

We collect your personal data to be able to respond to your enquiry. If you have chosen not to receive marketing via email, your email address will only be used to allow us to send you a confirmation receipt that we have received this enquiry. Snows has determined the lawful basis for processing this data as legitimate interest.

We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

All the personal data we collect is processed by our staff in the UK and by Keyloop (UK) Limited ('Keyloop'), our third-party web services provider is stored within the EEA.

Where we have collected your marketing preferences, we will use the lawful basis of consent for the processing of this data. If you would like to change your preferences in the future, you can advise us by using our Data Preferences Centre by visiting https://www.snows.co.uk/data-preferences.

We may contact you as advised by our manufacturer partners and our nominated partner suppliers to ensure the ongoing safety and care of your vehicle and any policies are maintained. We may cross check your data with the DVLA to ensure accurate and timely communications can be made.


For more information about how we collect, use and protect your personal data, please visit our Privacy Policy

How long we keep it

If you have expressed an interest in our products or services (but not purchased anything or provided any marketing consent), the maximum time* that we will retain your personal data is 2 years from the date of your enquiry;

If you have purchased goods or services from us (or from our selected partners (but not provided any marketing consent) the maximum time* that we will retain your personal data is until the later of: (i) 8 years from the date that we supplied goods or services to you; or (ii) 3 years from our last contact with you.

If you have consented to receiving marketing from us the maximum time* that we will retain your personal data is 6 years from the date you last made contact with us (or longer if the above paragraph is applicable).

What are your rights?
You have the following rights, which you can exercise free of charge:

Access: The right to be provided with a copy of your personal data

Rectification: The right to require us to correct any mistakes in your personal data

Erasure (also known as the right to be forgotten): The right to require us to delete your personal data—in certain situations

Restriction of processing: The right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data

Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations

To object: The right to object

—at any time to your personal data being processed for direct marketing (including profiling);

—in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.

Not to be subject to automated individual decision making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

The right to withdraw consent: If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time

You may withdraw consent by the mechanisms stated in the Marketing section above.

Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

For more information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO).

If you would like to exercise any of those rights, please email or write to us (our contact information is provided on the first page of this policy); and

• provide enough information to identify yourself and any additional identity information we may reasonably request from you;

• let us know what right you want to exercise and the information to which your request relates

How you can contact us?

You can contact our Data Protection Officer/individual responsible for data protection by email to CRMAdmin@snows.co.uk or; by post to: Data Protection Team, Snows Motor Group Limited, Snows House, Second Avenue, Millbrook, Southampton, Hampshire, SO15 0BT.Your Personal Data:

What we have collected

Snows Motor Group Limited (We / Us / Snows) will be what’s known as the ‘Data Controller’ of the personal data you will provide to us for this request.

How and why we use your personal data

We collect your personal data to be able to respond to your enquiry. If you have chosen not to receive marketing via email, your email address will only be used to allow us to send you a confirmation receipt that we have received this enquiry. Snows has determined the lawful basis for processing this data as legitimate interest.

We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

All the personal data we collect is processed by our staff in the UK and by Keyloop (UK) Limited ('Keyloop'), our third-party web services provider is stored within the EEA.

Where we have collected your marketing preferences, we will use the lawful basis of consent for the processing of this data. If you would like to change your preferences in the future, you can advise us by using our Data Preferences Centre by visiting https://www.snows.co.uk/data-preferences.

We may contact you as advised by our manufacturer partners and our nominated partner suppliers to ensure the ongoing safety and care of your vehicle and any policies are maintained. We may cross check your data with the DVLA to ensure accurate and timely communications can be made.


For more information about how we collect, use and protect your personal data, please visit our Privacy Policy

How long we keep it

If you have expressed an interest in our products or services (but not purchased anything or provided any marketing consent), the maximum time* that we will retain your personal data is 2 years from the date of your enquiry;

If you have purchased goods or services from us (or from our selected partners (but not provided any marketing consent) the maximum time* that we will retain your personal data is until the later of: (i) 8 years from the date that we supplied goods or services to you; or (ii) 3 years from our last contact with you.

If you have consented to receiving marketing from us the maximum time* that we will retain your personal data is 6 years from the date you last made contact with us (or longer if the above paragraph is applicable).

What are your rights?
You have the following rights, which you can exercise free of charge:

Access: The right to be provided with a copy of your personal data

Rectification: The right to require us to correct any mistakes in your personal data

Erasure (also known as the right to be forgotten): The right to require us to delete your personal data—in certain situations

Restriction of processing: The right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data

Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations

To object: The right to object

—at any time to your personal data being processed for direct marketing (including profiling);

—in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.

Not to be subject to automated individual decision making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

The right to withdraw consent: If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time

You may withdraw consent by the mechanisms stated in the Marketing section above.

Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

For more information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO).

If you would like to exercise any of those rights, please email or write to us (our contact information is provided on the first page of this policy); and

• provide enough information to identify yourself and any additional identity information we may reasonably request from you;

• let us know what right you want to exercise and the information to which your request relates

How you can contact us?

You can contact our Data Protection Officer/individual responsible for data protection by email to CRMAdmin@snows.co.uk or; by post to: Data Protection Team, Snows Motor Group Limited, Snows House, Second Avenue, Millbrook, Southampton, Hampshire, SO15 0BT.