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Why create an online account?


There are a host of great features available in the online account, with many more coming soon:

  • Save your bank details to receive any payments or refunds such as the Good Condition Bonus, or End of Contract Bonus for scooter or powered wheelchair customers, by bank transfer rather than cheque
  • Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date
  • Find your managing dealer’s contact details – useful if you need to get in touch with them to arrange any servicing, maintenance or repairs
  • View key lease dates and important Scheme documents to help you stay organised throughout your lease

Car and Wheelchair Accessible Vehicle (WAV) customers

  • View, add or change named drivers during your lease and easily see the details of your insurance cover, saving you a call to RSA Motability
  • If you are an existing customer car or WAV customer without an appointee, start your next application from home by updating your personal details and allowance information before you visit a dealership – allowing the dealer to dedicate more time to helping you choose your next car. You can also add the details for two named drivers if they hold an England, Wales or Scotland driving licence.
  • If you’ve recently placed an order for a car or WAV, check the progress of your application and access the PIN, ready for delivery day

We’re also continuously adding new features to the online account, so keep signing in to see what’s new.



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