Important COVID-19 Customer Notice

WE ARE FULLY OPEN EFFECTIVE MONDAY 12 APRIL

In accordance with the latest Government guidance, we are delighted to announce that all departments across Snows are now FULLY REOPEN with immediate effect - Monday 12 April 2021.

We look forward to welcoming visitors to our business. However, the safety of our customers, suppliers and colleagues is paramount and we ask you to please follow our well established COVID-19 guidelines and protocols.

SALES OPERATIONS:

FULLY OPEN FROM MONDAY 12 APRIL

From Monday 12 April 2021, all Snows showrooms will be FULLY OPEN including test drives and physical sales appointments.

Our sales teams are available in person, and digitally, to assist you and handle all aspects of purchasing a new or used car, or commercial vehicle.

Sales Appointments/Visits

Please endeavour to book your sales appointment in advance to minimise social contact.

Test Drives

Test drives are now available. Rest assured, all vehicles are sanitised between test drives for your safety.

WE ARE ALSO AVAILABLE DIGITALLY TO HANDLE YOUR ENQUIRIES OR BY TELEPHONE.

> Digital Appointments via Video

> Buy or Reserve for just £99 Online

> Buy with Confidence - 14 Day Money Back Guarantee on Used Vehicles *

> Snows Click & Go! – The Safest Way to your Next Used Vehicle

> Home Delivery Services Available

> Contactless Experience & Purchase

You can reserve a used vehicle online for £99, value your part exchange and organise finance from the comfort of your home.

*Terms & Conditions apply.

AFTERSALES OPERATIONS (SERVICE, PARTS & BODYSHOP): FULLY OPEN

All aftersales departments (including Trade Parts)are classified as ‘essential’ services and continue to remain fully open.

You can book your service, repair or MOT Test appointment by calling 0330 124 2730 or, on our website by clicking here.

When bringing your vehicle into our dealership, you will notice that our COVID safety procedures are well and truly established. For your safety please follow the guidance given.

FACE COVERING

The wearing of a face covering for sales, aftersales and parts customers attending the business by appointment is mandatory (as well as our colleagues). For more details and exemptions see https://www.gov.uk/coronavirus

Unfortunately, due to restrictions, we are only able to offer refreshments on a limited basis.

If you have any questions or queries please contact me via email at GroupCommunicationsDirector@snows.co.uk.

– Allen Scott, Group Communications Director

FACE COVERINGS UPDATE

It is mandatory for our colleagues, and all visitors, to wear face coverings at all times.

The wearing of a face covering for all visitors and customers also remains mandatory. In the interest of our colleagues and customers please ensure you have your covering in place prior to arrival. Those without a face covering may be turned away.

It is important to note that some of our customers may be exempt from wearing a face covering. The conditions under which this may apply are listed below;

• young children under the age of 11
• not being able to put on wear or remove a face covering because of a physical or mental illness or impairment, or disability
• if putting on, wearing or removing a face covering will cause them severe distress
• if they are travelling with or providing assistance to someone who relies on lip reading to communicate
• to avoid harm or injury, or the risk of harm or injury, to themselves or others
• to avoid injury, or to escape a risk of harm, and they do not have a face covering with them
• to eat or drink, but only if they need to
• to take medication
• if a police officer or other official requests they remove the face covering

In line with the guidance from the government which states; “Shops and supermarkets will be expected to encourage compliance with the law (as they would do more generally) and can refuse entry. If necessary, the police have the powers to enforce these measures, including through issuing a fine of £100 (halving to £50 if paid within 14 days)”. For more details see https://www.gov.uk/coronavirus.

Frequently Asked Questions (FAQs)