As a consequence of the unprecedented scale and impact of Coronavirus (COVID-19) we are following government advice and temporarily closing our dealerships with immediate effect.
We will continue to monitor all government communications and are working with our Brand partners to take the appropriate actions to maintain the safety of our customers and staff.
This is a dynamic and fast moving situation, Snows will continue to work closely behind the scenes with the Police, Ambulance and key workers to support their outstanding work by keeping vehicles on the road.
In the meantime to ensure the well-being and safety of all we ask our colleagues, customers, and communities to stay safe and heed the Government advice.
SERVICE & MOT CENTRES CURRENTLY OPEN
All physical sales departments are currently closed until further notice. These are, however, being manned remotely and we can offer everything other than test drives. Click here to ask us a question.
The Test Centres currently open to carry out an MOT for any make of vehicle within Snows are as follows:
• Snows BMW & MINI Portsmouth
Our BMW & MINI Portsmouth workshops are happy to accommodate routine servicing and MOTs plus any of the below:
Mercedes-Benz Van Centre Exeter is happy to accommodate the below:
As of 25th March 2020, the Driver and Vehicle Standards Agency (DVSA) has published guidance for vehicle owners that says:
If you are eligible for an MOT extension, owners are still encouraged to check their tyres are road legal.
Each manufacturer we represent will have a different stance on this so please click your preferred manufacturer listed below to visit the relevant website for more information:
Abarth: 00800 2227 8400 • Alfa Romeo: 00800 2532 0000 • BMW • Fiat: 00800 3428 000 • Jeep: 00800 0426 5337 • Kia • Lexus • Mazda • MINI • Peugeot • SEAT • Toyota • Volkswagen Commercial Vehicles • Volvo.
If your vehicle make isn't listed, unfortunately no information regarding warranty has been made available at this time so we suggest contacting them directly. You can find a list of contact information further down this page.
Please note calls to '00800' numbers are free from most major landlines however mobile phone companies often apply a range of different call rates and sometimes charge their full international calling rate. It is advisable to check call costs with your phone company before calling.
If you are a key worker and have essential work due to be carried out on your vehicle, please email firstname.lastname@example.org and we will do our best to accommodate your requirements and get you back on the road as quickly and as safely as possible.
Toyota & Lexus UK have also just announced that they are partnering with the AA to provide key workers with free roadside assistance cover, regardless of how old their car or van might be. To activate this, the vehicle owner will need to contact the Toyota Roadside Assistance Team at the AA on 0800 246 824. Full details about what's included can be found here.
Peugeot is also offering free Roadside Assistance for NHS workers with Peugeot vehicles of any age and any mileage. Simply call 0800 197 2045 if you break down and quote 'NHS KEY WORKER'. T&Cs Apply.
Unfortunately we are unable to carry out any handovers as our dealerships are closed. Rest assured your vehicle purchase is still secure and as soon as our Sales Teams are back up and running we will contact you to rearrange collection.
As it stands, our Sales Departments are being manned remotely which means that we are still able to re-finance customers over the phone or via email. This means you won’t have to spend hours waiting in a queue to speak with the finance companies.
To get in touch, scroll down towards the bottom of this page to view our Key Contacts.
Motability has said for all Motability lease contracts due to expire within the next three months (as of 25/03/2020), they will automatically apply a a six-month lease extension to customers who are approaching the end of their agreement. You will also automatically receive a Certificate of Motor Insurance or a temporary cover note from RSA Motability (RSAM) covering this six-month period. You can find out more here.
This shouldn't be an issue if the vehicle has a valid MOT which has been extended under the new government provision.
That said, we do recommend all drivers check this with their individual insurance companies.
Please keep an eye on this page as we will be assessing the situation and making necessary adjustments.
Manufacturer Roadside Assistance Information:
Alfa Romeo – 00800 25320000
Manufacturer Finance Details:
Abarth, Alfa Romeo, Fiat & Jeep – 0344 561 4738 (normal customer relations), 0333 207 5582 (difficulties paying) or email@example.com
BMW Financial Services –0370 505 firstname.lastname@example.org
Kia – www.kiafinance.co.uk
Mazda/Santander – email@example.com
MINI UK –0370 505 0123 or firstname.lastname@example.org
Peugeot Finance – www.psa-finance.co.uk
SEAT Financial Services –0370 333 4446/customer.vwfs.co.uk/contact-us.html
Toyota & Lexus Financial Services – 0370 850 5533 (general enquiries) or 0370 243 0804 (if you're experiencing difficulties making payments)
Volkswagen Financial Services – 0370 010 email@example.com
Volvo –0800 085 firstname.lastname@example.org
|Alfa Romeo||07740 491424|
|BMW - Portsmouth||07585 604360|
|Isle of Wight (Abarth, BMW, Fiat, MINI & SEAT)||07974 108487|
|Lexus - Exeter & Plymouth||07539 311117|
|Lexus - Hedge End||07771 520904|
|Mercedes-Benz Van Centre Exeter||07436 334289|
|MINI - Portsmouth||07834 336066|
|SARC (Snows Accident Repair Centre)||07867 781269|
|TOYOTA - Devon||07539 311117|
|TOYOTA - Chichester & Waterlooville||07786 965179|
|TOYOTA - Hedge End||07771 520904|
|TOYOTA - Southampton||07500 010124|
|Volkswagen Van Centre||07436 334289|
|Too Good To Auction||Contact Numbers|
|Bognor Regis||07775 741199|
|Hedge End||07771 520904|
|Isle of Wight||07974 108487|
|Sarisbury Green||07740 491424|
Page last updated: 06/04/2020