Motability customers in Portsmouth can be sure to receive award-winning customer service when they visit their local dealer, Snows MINI - as we have just won a regional award for our work with the Motability Scheme!
The accolade is part of a programme of awards run by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme's national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance.
All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year.
Peter Wilson, General Manager – Dealer Relations at Motability Operations, explains: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Snows MINI Portsmouth. Many congratulations to them on their award.”
From all of us at MINI Portsmouth, we are extremely proud to be classed as an award-winning dealership within the Motability sector, and to have the quality of our customer care and dedicated services officially recognised. We now look forward to continuing our high standard of customer service and to welcoming many more Motability drivers through our doors in the future.
Snows Group has two MINI dealerships, located in Portsmouth and on the Isle of Wight. The Group prides itself on its reputation and dedication to delivering excellent customer service, and is rewarded by the fact that over half of its business comes from returning customers. With Snows Group, driving becomes an experience, rather than a chore.
Author: Sophie Taylor
Please contact Sophie Taylor using firstname.lastname@example.org or 02380 707750 with all press enquiries.
Posted on 24/07/2018